The Role of AI in Paralegal Work: Enhancing Efficiency and Accuracy

What Is AI and How Is It Used in Law?

Artificial Intelligence refers to machines or computer systems with the ability to complete tasks that typically require human intelligence. In other words, they can think and learn like us. They can understand language, solve problems, recognize patterns, and make decisions. 

But unlike humans, AI-powered computer systems and machines do these tasks better. In their case, better means faster, more accurately and more efficient.


Of course, AI doesn’t replace legal professionals. Instead, it enhances their work by:

  • Automating repetitive tasks
  • Decreasing the risk of human error in legal documents
  • Speeding up legal research
  • Improving case analysis
  • Increasing the quality of client service

The most common types of AI applications in legal settings are as follows:

  • Machine learning (ML) in the analysis of case outcomes and contract reviews
  • Natural language processing (NLP) to interpret laws and conduct intelligent searches
  • Predictive analytics in assessing litigation trends and outcomes

Here are a few notable real-world examples of AI used by law firms.

  • iManage RAVN
  • ROSS Intelligence
  • LexisNexis
  • Westlaw Edge
  • Kira Systems

Indeed, AI isn’t only a fad in the legal industry. Not only is it here to stay, but it’s here to transform the way legal professionals do their work.

Related:

AI in Paralegal Work: Current Applications

These current applications of AI in paralegal work continue to evolve. As a paralegal, you must then be proactive in adopting new applications as they come along.

Legal Research

The relationship between artificial intelligence and legal support is clearest in legal research. AI-powered tools like  Westlaw Edge and Lexis+ streamline legal research by:

  • Finding and analyzing relevant laws and cases quickly
  • Using predictive analytics to predict case outcomes
  • Automating document review and extracting relevant information

Document Review

AI systems quickly analyze, sort, and summarize large volumes of case files. This increases efficiency and decreases human error, a must in document review.

Contract Analysis

LawGeex, Kira Systems, and Luminance automate the contract review process. These tools compare contracts against the standard language used and flag deviations. Redlining, such as tracking revisions and deviations, becomes easier with these tools, too.

E-Discovery

AI aids in e-discovery by scanning digital files and finding relevant digital evidence. Then, the evidence can be organized for a thorough review. Paralegals enjoy the benefits of refined search results and reduced cost and workload.

Case Management Software

AI-enhanced case management platforms automate the scheduling and tracking functions. Plus, these tools enhance communication between legal professionals and clients.

Benefits of AI for Paralegals

We can conclude these benefits from the current applications of AI in paralegal work.

Increased Efficiency

The best legal technology for paralegals enables faster completion of tasks. Legal research, e-discovery, and data entry are among these time-consuming tasks.

Paralegals spend less time on repetitive tasks, too. As such, it’s possible to manage larger workloads and focus on strategic tasks.

Improved Accuracy

AI technology minimizes human errors in legal research, document review, and contract analysis. Paralegals strive to achieve precision in these areas. Even the smallest mistake has costly consequences.

Cost Effectiveness

AI tools for paralegals can also save time, energy, and money by:

  • Streamlining workflows
  • Improving data management
  • Automating document drafting and review

In doing so, these tools save billable hours.

Enhanced Focus on Critical Thinking Tasks

AI-powered tools can handle mundane and repetitive work. Paralegals then have more time to focus on high-level responsibilities. Legal argument development and case preparation are examples.

Collaboration and Communication Tools

Paralegals work with teams, including their peers, lawyers, and clients. AI-powered tools increase team productivity through effective communication channels and collaboration tools. Microsoft Teams with AI Integration and Clio are examples.

Challenges and Ethical Considerations

For all its benefits, AI in paralegal work isn’t without its challenges and ethical issues.

Job Displacement Concerns

Will AI replace paralegals? This was the widespread fear related to automation in legal research. But it’s an unrealistic fear because AI can only automate routine tasks. AI still needs human oversight for it to function as well as it should.

Paralegals will always be vital in tasks that demand human skills. Communication, collaboration, and critical thinking are still human domains. 

Confidentiality and Data Security

AI-powered tools pose the risk of data breaches due to their cloud-based design.

Bias in AI Algorithms

Again, human oversight is a must in the decision-making process. AI-powered tools can generate more accurate outputs. But paralegals still have the final say in their applications.

Regulatory and Ethical Compliance

AI is just a tool, and as such, it must be used according to ABA’s professional standards.

Skills Paralegals Need to Work Alongside AI

The future of paralegal careers will continue to evolve with the use of AI. There’s also the fact that AI technology itself is in constant flux. As a result, paralegals must also engage in continuous skills development to keep up.

For now, here are the skills that paralegals must have to work alongside AI.

Tech Literacy

It isn’t only understanding NLP, predictive analytics, and machine learning in law. You must also understand how to use them efficiently.

Data Management

You must be able to organize, analyze, and interpret digital data using AI.

Critical Thinking

You’re the human using AI tools. As such, you’re the one who must make informed judgments that AI can’t.

Legal Writing and Communication

Paralegals must have strong legal communication and writing skills, even with AI. These are still essential skills because AI is only for tech assistance. AI doesn’t have the nuances of human communication, too.

Continuous Learning

Again, continuous learning is a must to keep up with legal tech trends and certifications.

Future Outlook: Paralegal Jobs in the Age of AI

The future’s bright in paralegal jobs with AI in widespread use.

Hybrid Roles

Tech-savvy paralegals are in high demand due to the increasing use of AI legal assistants. Hybrid roles demand paralegals with traditional and technological skills.

AI as a Collaborative Tool

AI isn’t designed to replace human work. Instead, it’s intended to augment human work. Think of AI as a collaborative tool that makes paralegal work easier.

More Opportunities in Specialized Roles

Compliance, cybersecurity, and legal tech support are among these specialized roles.

Look out for these AI-related paralegal job trends in the next 5-10 years, too.

  • More small and mid-sized law firms will adopt AI.
  • New ethical standards and regulations to govern AI use.
  • Greater integration of AI education in paralegal training programs.

Exciting times up ahead, so it’s best to prepare yourself.

How to Prepare: Educational and Training Resources

Start with tech skills for paralegals that you can learn through various means:

Programs That Teach Legal Tech

Consider enrolling in programs that offer legal technology courses. Arizona State, UC Berkeley, and Georgetown are known for their paralegal programs.

If you’re an aspiring paralegal, choose a program that integrates technology and AI. You’ll be more prepared for the tech-centric paralegal work ahead.

Certifications and Online Training

Earn professional paralegal certifications to stand out, too. NALA offered tech-focused professional development programs. Consider MOOC providers, such as Coursera, edX, and Udemy, too.

Internships in Tech-Savvy Law Firms

Formal education is a strong foundation. Build on it through real-world experience with AI. Internships with law firms are a good idea. Consider shadowing and volunteering, too.

Conclusion

AI is a tool for paralegal work—it isn’t a threat to your job. You’ll agree that it empowers your work in many ways, but AI will not replace you. So, embrace technology and AI for your professional growth.

As AI is in constant flux, you must also engage in continuous learning. After all, the best legal professionals are those who evolve with their tools. If you do, you’ll not only be an ordinary user of AI – you can be an AI innovator, too.